Refund policy

Last updated: September 11, 2026

Damaged, defective or wrong items
If your order arrives damaged, faulty or isn't what the product page describes, contact us within 7 days of delivery with your order number and photos. We'll send a replacement or a full refund, including shipping, and you won't pay return shipping.

Change of mind
You can return unused, unwashed items in their original condition within 30 days of delivery. Return shipping for change-of-mind returns is paid by you, and original shipping charges aren't refunded. If you return one cover from a set of 2, we refund half the set price.

How to start a return
1. Contact us through our contact page with your order number before sending anything back.
2. We'll reply within 2 business days with the return address and instructions.
3. Send the item with tracking and keep your receipt.

Refunds
Once your return arrives and is inspected, we'll email you to confirm. Refunds go back to your original payment method within 5–10 business days.

Your statutory rights
This policy doesn't limit any rights you have under consumer protection law where you live.